Street Naming and Numbering - Privacy Notice
Who we are and what we do
The Council is a data controller under the Data Protection Legislation as we collect and process personal information about you in order to provide Street Naming and Numbering Services and meet our statutory and regulatory obligations.
This notice explains why we ask for your personal information, how that information will be used and how you can access your records.
Any questions regarding our privacy practices should be sent to:
Data Protection Officer (DPO)
Forest of Dean District Council
Council Offices, High Street, Coleford GL16 8HG
Tel: 01993 861194
Why we need your information and how we use it
We share data with internal services for the purposes of carrying out statutory functions under the Public Health Act 1925 and other legislation relating to street naming and numbering. We collect your information to process your application to amend an existing address or to register new addresses. This data sharing ensures that all properties within the district have clear and concise addresses.
We have a statutory obligation to provide these services in accordance with the following legislations, the list is not exhaustive:
- Public Health Act 1925 and other legislation relating to street naming and numbering.
What type of information is collected from you
In order to administer our services we collect the following information from you:
- postal address
- contact details (email, telephone number etc)
- Confirmation that you are the sole or part owner of the site. If you are not the sole owner affected by the application, we will require confirmation and contact details of all owners.
We will only ask for personal information that is appropriate to enable us to deliver our services. In some cases, you can refuse to provide your details if you deem a request to be inappropriate. However, you should note that this may impact on our ability to provide some services to you.
Who your information may be shared with (internally and externally)
Your personal information is not shared. The only information shared with external and internal contacts (listed below) is the postal address:
- Royal Mail
- Emergency Services
- Land Registry
- Valuation office
- Gloucestershire Highways
- Ordnance Survey
- Our internal services such as Elections, Revenues, Building Control, Enforcement, Licensing
How long we keep your information (retention period)
Data is only held as long as is necessary, unless superseded by statutory regulation, and disposed of securely when it is no longer needed or for a period of 7 years from final determination of your application.
How we protect your Information
We will not transfer your personal data outside the EU without your consent.
We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.
Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.
For any payments which we take from you online we will use a recognised online secure payment system. We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
You have rights under the Data Protection Legislations:
- to access your personal data
- to be provided with information about how your personal data is processed
- to have your personal data corrected
- to have your personal data erased in certain circumstances
- to object to or restrict how your personal data is processed
- to have your personal data transferred to yourself or to another business in certain circumstances
- you have the right to be told if we have made a mistake whilst processing your data and we will self report breaches to the Commissioner.
How you can access, update or correct your information
The Data Protection Legislation allows you to find out what information is held about you, on paper and computer records. This is known as ‘right of subject access’ and applies to your Housing and Homelessness Services data along with all other personal records.
If you wish to see a copy of your records you should contact the Data Protection Officer. You are entitled to receive a copy of our records free of charge, within a month.
In certain circumstances access to your records may be limited, for example, if the records you have asked for contain information relating to another person.
The accuracy of your information is important to us to be able to provide relevant services more quickly. We are working to make our record keeping more efficient. In the meantime, if you change your address or email address, or if any of your circumstances change or any of the other information we hold is inaccurate or out of date please email us or write to us at:
Street Naming Service
Forest of Dean District Council
Council Offices High Street
Tel: 01594 810000
If you would like to know more about how we use your information, or if for any reason you do not wish to have your information used in any of the ways described in this leaflet, please tell us. Contact the Data Protection Officer
You can also complain to the Information Commissioner: https://ico.org.uk
We reserve the right to update this privacy notice from time to time by publishing a new version on our website