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Coronavirus (COVID-19) For information on changes to our services, what you can do to protect yourself, support your community and guidance to assist employers and businesses visit our Coronavirus pages.

Young people - housing advice

Due to the current situation with COVID-19, please do not attend the Housing drop in service unless you have been asked to. Please contact the Housing Options Team on 01594 812308 to discuss your housing needs

Advice about homelessness

We offer support and help whether you're homeless or worried about becoming homeless.

Preventing homelessness

If you're homeless or threatened with homelessness, we can help. We'll always try to prevent you from becoming homeless in the first instance.

There are lots of services to help you to stay in your current home, including help with tenancy issues or relationship breakdowns.

If staying in your current home isn't an option, we can help you look for a new home or other alternatives.

We also offer services to help if you're experiencing domestic abuse.

If you are homeless or threatened with homelessness, contact us as soon as possible for an appointment to see a housing adviser or complete the online self-assessment form and we will contact you. 

At risk of homelessness?

If you are aged 16 or 17 and you become homeless, you will normally be entitled to accommodation from social services. Social services can also provide financial assistance, help with training, education, and support for personal issues. We can make a referral to Social Care on your behalf or you can contact them direct on 01452 426565

Supported housing schemes

If you are aged between 16-21 you may be eligible for supported accommodation. Rooftop Housing Group has a scheme in Lydney, which offers intense specialist support. For more information about this scheme and the referral process, please contact the Housing Options Team.

Apply for affordable housing schemes

To be considered to rent or buy in affordable housing schemes you need to be registered on the Council's waiting list.

Leaving home is one of the most important decisions you will ever make. Ideally you should stay with your family until you can move out in a planned way rather than leaving in a rush. We can help you think through things before you leave home.

Other sources of support

Youth Support Team

Support for young people aged 10 - 19 years old (up to 25 if you have learning difficulties or a disability). For more information, please:

Teens in Crisis, now TIC+

Previously known as Teens in Crisis, TIC+ provides face-to-face and online counselling services for young people aged 9-21 and their families in Gloucestershire: TIC+. For more information, please:

Gloucestershire Nightstop

Charity working with single young homeless people aged 16-25 across Gloucestershire. They can arrange temporary and emergency accommodation for young homeless people in the homes of trained and vetted individuals (or hosts).  For more information, please:


Advice for young people in housing need.  For more information, please:

Gloucester Law Centre

Free, confidential and impartial legal advice for Gloucester residents. For more information please:

  • call 01452 423492


Advice on what benefits you may be entitled to claim and seeking employment and/or training. For more information please:

Citizens Advice Bureau

Free, independent, confidential and impartial advice about your rights and responsibilities. For more information please:

Contact the housing team

  • Phone the Housing Options Team on 01594 810000
  • Phone the out of hours emergency service 01452 614194
  • Email the Housing team

Housing Options drop in service at the council offices

Due to the current situation with COVID-19, please do not attend the Housing drop in service unless you have been asked to. Please contact the Housing Options Team on 01594 812308 to discuss your housing needs.

The Housing options drop in service at the council offices is open at the following times: (Please note that these times may change at short notice depending on cover – please telephone us beforehand on 01594 810000)

  • Monday 10am - 12pm and 2pm - 4pm
  • Tuesday 10am - 12pm and 2pm - 4pm
  • Wednesday 10am - 12pm and 2pm - 4pm
  • Thursday 10am - 12pm and 2pm - 4pm
  • Friday 10am - 12pm and 2pm - 4pm

The drop-ins are for 10 minute brief advice sessions. If you require more in-depth advice or a private room, please call the Housing Options Team to book an appointment on:

  • 01594 810000.

The Council offices are open:

  • Monday to Thursday 9am to 4.45pm
  • Friday 9am to 4.30pm