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Coronavirus (COVID-19) For information on changes to our services, how to get help, support your community, advice and grants for employers and businesses visit our Coronavirus pages.

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Coronavirus - Community support

The Government website is the best source of Coronavirus information and what you can and cannot do. For local health information the Gloucestershire NHS website has advice about healthcare and appointments.

Community support and what you can do

Local support

If you are, or know someone who is in need of help and support but are not classed as high risk then there are volunteers who can help with:

  • arranging deliveries and urgent supplies
  • picking up shopping and medication
  • posting mail
  • help topping up electricity and gas cards and keys
  • a friendly call

See Community Mutual Aid Groups to find what help is in your area and how you can volunteer.

There are a range of business who take telephone orders and also deliver, view Forest Hub - home delivery businesses

Forest of Dean hot meal service can be contacted on 07543446156.

The Forest of Dean Community Information website has information on support and services available in the Forest.

Support for the extremely vulnerable

If you have been identified as being at high risk, or you think you have a medical condition that places you at high risk, you can register on the government website for coronavirus support as an extremely vulnerable person. This support can be in the form of getting food, basic needs and prescriptions delivered.

Accessing food and essential supplies

Find information on how to get food and other essential supplies during the coronavirus pandemic.

DEFRA has produced a list of food options for vulnerable people to help you get food when you need it.

Gloucestershire Community Help Hub

This County-wide community help hub has been created by Gloucestershire’s councils and partners to connect local people who need help with others who can provide the support they need.

Gloucestershire Community Help Hub

The information collected will be shared with us who will connect people who can help each other, or if appropriate refer individuals to an existing service.

If you are unable to use the Help Hub we have a priority phone line available for vulnerable people who need help and cannot get it from family, friends or neighbours.  Call 01452 583519, please do not use it for reporting other issues. 

The lines are open:

  • Monday to Friday 8am to 8pm
  • Saturday and Sunday 9am to 4pm

Community wellbeing service

We are based within the Forest of Dean community engagement team and are working very closely with the district resilience hub response in the Forest of Dean.

The service can help connect people with additional sources of information, support and guidance on a range of issues; including:

  • Information on health conditions and maintaining physical and mental health.
  • Sources of support for housing, debt, financial concerns.
  • Practical support to work out how to shop, asking for help and ideas to overcome isolation, and liaising with other services.
  • Referral to other statutory and voluntary services where a specific need is identified.

The team work very closely with health and social care professionals across the district.

If you’re not sure where to go or what support may be available, they can help contact them on 01594 812447.

NHS Volunteer Responders

NHS Volunteer Responders is being delivered by Royal Voluntary Service one of the country’s largest and longest-standing volunteering charities.

If you are already signed up as a NHS Volunteer Responder and would like more information on your role visit I’m a NHS Volunteer Responder.

If you are a vulnerable person who needs support visit I need support from a Volunteer Responder.

If you are an Approved Referrer and wish to help a vulnerable person visit I’m an Approved Referrer and need more information.

Health and wellbeing

Gloucestershire County Council have created a resource to help with looking after your mental health and advice on how to help and support others

If you have a young baby Icon have advice to help you cope with crying babies during a stressful time


For more information on scams related to Coronavirus visit the Friends against Scams website. They have more information on different types and how to protect yourself.


Sport England have set up a £195 million funding programme to clubs and community organisations cope with the short and long-term impact of the pandemic.