Contact us
Christmas and New Year opening times
Our offices at Forest of Dean District Council will be closed from 12.30pm Tuesday 24 December 2024 until 9am on Thursday 2 January 2025.
Essential services will continue as normal.
Please check our collections page here for any changes to your bin and recycling collections over Christmas and New Year.
See our report it page here to inform us of any issues such as missed bins, fly-tipping and abandoned vehicles.
You can continue to use our online services to manage your Council Tax and benefits here.
In an emergency, for example flooding or homelessness, you can call our emergency out of hours line on 01594 810000.
Contact us
The most efficient way of getting in touch is to fill in our online form as we can track your enquiry and make sure it gets straight to the right department.
Contact usReport and request various issues online
Report itSend us an email customer.services@fdean.gov.uk
By phone
- Main switchboard: 01594 810000
- Emergency out of hours: 01594 810000
- Telephone payments*: call 01594 812675
* 24 hour payment line for Council Tax, non-domestic rates, benefit overpayments and sundry invoices - you need your account reference number or an invoice number and a valid debit or credit card.
By writing to or visiting Forest of Dean District Council offices
Address:
High Street, Coleford, Glos, GL16 8HG. For a location map, please:
Opening times:
- 9am to 4.45pm Monday to Thursday
- 9am to 4.30pm on Friday