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  4. Emergency planning

Emergency planning


A disaster can occur unexpectedly, anywhere, at any time and can take many forms, such as  flooding, storms and transport incidents.

To comply with the Civil Contingencies Act we have put plans in place and train our staff in order to respond in an emergency, for example we may be required to set up a rest centre for people that have been evacuated from their homes. Our aim is to ensure that we are prepared for any major emergency, are able to respond to support the emergency services as required, and can assist those affected. 

We are part of the Gloucestershire Local Resilience Forum which provides a multi-agency response to major emergencies in the county.

Gloucestershire community risk register

The Gloucestershire Community Risk Register identifies the potential hazards for Gloucestershire, the impacts they might have and the mitigation put in place.

Community resilience

For a community to be resilient, it must develop early and effective plans, so that it can respond to an emergency or disaster in a timely and effective manner.

If you wish to compile a Community Emergency Plan, the Gloucestershire Rural Communities Council has developed a Community Emergency Planning Toolkit that will help.

If you would like to develop a community emergency plan you could also use our Community Emergency Plan Template.

 We would be grateful if you could then share this with the corporate support team, if you are happy to do so.  This will allow us to work closely with you should an emergency occur. Please email your emergency plan to

You may also like to think about your own household and develop a plan for your family. Please use the ‘Are you ready?’ booklet to help you.

Priority service users

If you or a member of your household are vulnerable you may be eligible to register for Utility Priority Services. Please visit the below links to register;

Most energy providers also have a user priority register so you may also like to also register directly with them.

Business Continuity Management

Business Continuity Management is a process that helps to manage the risks of the running of an organisation and aims to ensure it can continue to operate during a disruption.

The Gloucestershire Local Resilience Forum provides advice and guidance to businesses and voluntary sector organisations about preparing for an emergency.

Weather advice

Please see:

Our offices are open 9am to 4:45pm Monday to Thursday and 9am to 4:30pm on Friday.

  • Call 01594 810000 during opening hours or
  • Call 01594 810000 outside opening hours and if it is an emergency situation 

Waste collections are sometimes disrupted due to winter weather; if this is the case we will publicise details online.