Skip to main content

Coronavirus (COVID-19) - For information on changes to our services, how to get help, support your community, advice and grants for employers and businesses visit our Coronavirus pages.

  1. Home
  2. Council tax and benefits
  3. Council tax bands, charges and appeals

Council tax bands, charges and appeals

The Valuation Office Agency (VOA) allocates a band to every property based on its value on 1 April 1991. Even if you live in a new property the VOA will work out the band based on what the property value would have been in 1991. Their website has more information on how Council Tax bands are assessed.

You can check your council tax band online.

Council tax charges

Your bill will let you know how much you need to pay. You can also view the list of charges for 2021 to 2022.

Appeal your council tax band

The Valuation Office Agency (VOA) values domestic properties for council tax. This valuation is used to set your council tax band. You might need to contact the VOA if you think your council tax band is wrong.

You can find out more about when you can challenge your band and what you need to do. If you challenge your band, you must continue to pay council tax at your current band until your appeal is decided.

You can contact the VOA online or telephone on 03000 501 501, If you are unable to use the online service.

0303 4458100 and the email address to

Appealing your liability

If you disagree with some aspect of your council tax bill because you do not think you are liable for the council tax, or you think an exemption or a discount should be applied, contact us in the first instance.

There is a right of appeal to the Valuation Tribunal against the council’s decision. 

For more information: