Normally your application will be assessed and the amount of benefit calculated from the Monday after the date of your application.
In some circumstances we understand it may not be possible to apply immediately so we may be able to backdate your application.
Some examples where we may be able to backdate your benefits are:
- if you were ill and there was no-one to apply for you
- you were in hospital
- there was a bereavement in your family
- you were unable to handle your own affairs.
Evidence to support your request
If you can provide evidence to support your application we will be able to process your application more quickly. Examples of evidence are:
- a letter from your GP to support a medical reason
- a letter from your social worker
We can backdate applications for the following number of months before your request for backdating:
- a maximum of one month if you are of working age and claiming Housing Benefit
- a maximum of three months if you are of working age and claiming Council Tax Support
- a maximum of three months for both benefits if you are a pensioner
When your application has been processed we will write to you to let you know our decision.
Appeal a benefit decision
If you disagree with our decision you can write to us within one calendar month telling us why you disagree and asking us to review your application. Find out more on our Appeal a benefit decision page.